Other Facilities
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      3. Other Facilities

      How to add Basic Information to Other Facilities

      Once we’ve created a facility we need to add information to it so the content will be more attractive and useful to our guests. There are several types of informations from which we can choose, and we should try to use whichever is best suited to the information we want to add.

      Route: CONTENT -> FACILITIES -> OTHER FACILITIES  

      1. Hover the cursor over the facility’s box. 
      2. Click on “View Info”.  
      3. Introduce the different types of information you need.

      The types of information we can add are: 

      • Basic informations (we should always try to add at least these informations): a facility should always have at least a name (which we added when we created the facility), a subtitle if needed, and a brief description. 
      • Additional Informations: There are additional types of information we can add such as a dress code, a website url, a telephone number, an email address… The additional information don’t always need to be present.

      We should always introduce all informations in all the languages available for our hotel. To do this, we need to click on the flag icon next to each text field (to the left of the text field). This will open a pop up where we can introduce each text in all available languages.

       

      1. Introducing basic information

      Route: CONTENT -> FACILITIES -> OTHER FACILITIES 

      1. Hover the cursor over the facility’s box. 
      2. Click on “View Info”.  
      3. Fill out each information field:

      Name

      We already introduced a name when we created the facility. 

       

      Subtitle

      The subtitle is optional. You can add it if you consider it necessary. It is useful for example to indicate the type of facility or if there’s a discount. In any case, it’s a single line of text, so it should NEVER be over 25 characters. To add a subtitle:

        1. Click on the subtitle text field and type the subtitle text.
        2. Click on the flag icon next to the text field to open the translations pop up.
        3. Type the subtitle text in the rest of the languages available for your hotel.
        4. Click on Ok at the lower right corner of the translations pop up to close it.
        5. Click on the “Save Changes” button at the bottom of the screen.

      Description

      In this text field we need to introduce a brief description of the facility. Ideally this text should be between 80 and 100 characters. To do this:

        1. Click on the description text field and type the description text.
        2. Click on the flag icon next to the text field to open the translations pop up.
        3. Type the description text in the rest of the languages available for your hotel.
        4. Click on Ok at the lower right corner of the translations pop up to close it.
        5. Click on the “Save Changes” button at the bottom of the screen.

      Image

      If we created the facility using a predefined template the facility will already have an Image. We can always replace it with another. If we created the facility from scratch, we’ll need to upload an image. IMPORTANT: All images must be in horizontal format, in JPG or PNG format. Their dimensions should be as close as possible to 1920 px X 1080 px and the file size should not be larger than 300 kbs.

        1. How to upload an image:
          1. Click on the image’s frame.
          2. Select an image file from your computer.
          3. Click on Open. The image will be uploaded and it will appear in the image’s frame in the CMS.
          4. Click on the “Save Changes” button.

       

        1. To delete an image:
          1. Hover the cursor over the image you want to delete.
          2. Click on the trash icon which will appear. The image will disappear from the image’s frame.
          3. Click on the “Save Changes” button. 

      2. Introducing additional informations:

      If we want to go a step further and make our facility’s information much more detailed, we can add different types of “Additional Informations”, a map location and tags for the search engine.  

      ADDITIONAL INFORMATIONS: 

      Route: CONTENT -> FACILITIES -> OTHER FACILITIES  

      1. Hover the cursor over the facility’s box. 
      2. Click on “View Info”.  
      3. Click on “Add Additional Info”. A pop up with different types of additional information will open.
      4. Select the type or types of additional information you want to add. The options are:

      Title and description

      This adds a text field in bold, another text field right below and an icon to the left of them. You can see an example below. To add this type of additional information:

        1. Click on the Title and the Description text fields and type the Title and Description you want.
        2. Click on the flag icon next to each text field to open the translations pop up.
        3. Introduce the Title and Description texts in all the available languages for your hotel.
        4. Click on Ok at the lower right corner of the translations pop up to close it.
        5. Click on the image frame to upload an icon. You can select one from the gallery or upload one from your computer.
        6. If you want to add another Title & Description, click on “Add New”
        7. When you’re done, click on the “Save Changes” button.

      If necessary, we can also use the Title and Description additional information to link it to another content in the CMS. For example, if we have a Covid-19 protocol for the facilities in our hotel, we can upload it once and then link a Title and Description to it (instead of introducing the Covid-19 protocol information in each facility). To do this: 

      1. Click on the Title and the Description text fields and type the Title and Description you want.
      2. Click on the flag icon next to each text field to open the translations pop up.
      3. Introduce the Title and Description texts in all the available languages for your hotel.
      4. Click on Ok at the lower right corner of the translations pop up to close it.
      5. Click on the image frame to upload an icon. You can select one from the gallery or upload one from your computer.
      6. Check the “Link to service” checkbox.
      7. Select from the drop down menu the content to which you want to link the Title and Description.
      8. Press on the “Save Changes” button.

      Bullet List

      This type of “Additional information” is useful for adding lists of informations we want to highlight about a facility, because we can introduce each one as a bullet point. To Add a bullet point inside a Bullet list:

          1. Type your bullet point text in the text box.
          2. Click on the flag icon next to the text field to open the translations pop up.
          3. Introduce the bullet point texts in all the available languages for your hotel.
          4. If you want to add a new bullet point, click on “Add New”
          5. When you’re done click on “Save Changes”

      Dress Code

      You can use this type of Additional Information to add the information about your facility’s Dress Code. To add the Dress Code Information:

          1.  Type your Dress Code text in the text box.
          2. Click on the flag icon next to the text field to open the translations pop up.
          3. Introduce the Dress Code text in all the available languages for your hotel.
          4. When you’re done click on “Save Changes”

      Location Description

      You can use this type of Additional Information to provide detailed information about how to find the facility (for example, indicate the floor of the building if it’s inside a building). To add the Location Description Information:

          1. Type your Location Description text in the text box.
          2. Click on the flag icon next to the text field to open the translations pop up.
          3. Introduce the Location Description text in all the available languages for your hotel.
          4. When you’re done click on “Save Changes”

      Phone number

      We can introduce here the facility’s phone number. When the guests taps on it, the number will be dialed on his phone so he can call the facility. This is why the phone number should have the country’s prefix, because the guest might not have a national cellular phone. To add the Phone number:

        1. Type the phone number in the text box. Remember to include your country’s prefix preceded by “+”
        2. Click on “Save Changes”

      Youtube

      We can introduce a Youtube URL so guests can play a Youtube of the facility on their phone. To do this:

        1. Type the Youtube URL in the text box.
        2. Check the “Open Youtube video in browser” box if you want the video to open in the phone’s browser. If not, leave it unchecked.
        3. Click on “Save Changes”

      URL List

      You can use this Additional Information type to enter the URL of your facility’s website. When the guest taps on it, the website will be opened on his phone. To do this:

        1. Introduce a text for the URL’s title. It should be something which indicates to the guest what the URL will open (for example: “Tap to see our facility’s website”).
        2. Click on the flag icon next to the text field to open the translations pop up.
        3. Enter the text of the URL’s title in all the available languages.
        4. Introduce the URL in the URL textbox.
        5. If you want the URL to be opened in the phone’s browser (outside of the app), check the box. If not leave it unchecked.
        6. Click on “Save Changes”

      Virtual Tour

      If you have a url for a virtual tour of your facility, you can enter it using this type of Additional Information. To do this:

        1. Type the URL in the URL textbox.
        2. If you want the URL to be opened in the phone’s browser (outside of the app), check the box. If not leave it unchecked.
        3. Click on “Save Changes”

      On top of all these types of Additional Information, we can also introduce:

      THE FACILITY’S LOCATION IN THE MAP

      Route: CONTENT -> FACILITIES -> OTHER FACILITIES   

      1. Hover the cursor over the facility’s box.
      2. Click on “View Info”. 
      3. Activate the Map Location switch.
      4. In the text box you can type the name of the facility. If the facility is located in Google maps, you will see the facility’s location. Click on it.
      5. If the search does not find the facility, you can always manually select the facility’s location by clicking on a point on the map. This will place a pin on this location.
      6. When you’re done click on “Save Changes”.

      TAGS

      Tags help the search engine find content. When the guest types something, the search engine searches for those tags. 

      Route: CONTENT -> FACILITIES -> OTHER FACILITIES  

      1. Hover the cursor over the facility’s box.
      2. Click on “View Info”. 
      3. Click on the Tags text box.
      4. Choose the tags you want from the dropdown menu.
      5. When you’re done click on “Save Changes” 

      3. How to delete Additional Informations

      You can either delete ALL additional informations of one type  or you can delete single items (this applies only to Title & Description and Bullet List).

      • Deleting all items of one type of Additional Information

      Route: CONTENT -> FACILITIES -> OTHER FACILITIES  

      1. Hover the cursor over the facility’s box. 
      2. Click on “View Info”.
      3. Click on “Add Additional Info”. A pop up with different types of additional information will open.
      4. Deselect the type of Additional Information which you want to delete. 
      5. Confirm in the pop up which will appear asking if you’re sure you want to delete the contents. 
      6. Click on “Save Changes”.
      • Deleting a single Additional Information item

      Route: CONTENT -> FACILITIES -> OTHER FACILITIES  

      1. Hover the cursor over the facility’s box. 
      2. Click on “View Info”.
      3. Click on the small red x next to the Title and Description item or the Bullet List item you want to delete (to the right of the text boxes). The item will disappear.
      4. Click on “Save Changes”
      • Deactivate the map location

      Route: CONTENT -> FACILITIES -> OTHER FACILITIES   

      1. Hover the cursor over the facility’s box. 
      2. Click on “View Info”.
      3. Deactivate the map location switch.
      4. Click on “Save Changes”.