STAY Help Center
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Guest interactions
Getting started
What is STAY?
Create your Hotel
Configure the Home Page of your App
Users (Staff and Guest)
Features guide
Restaurants
Spa
Pools
Laundry
Room Service
Points of Interest
Sports
Other Facilities
Activities Calendar
Shops
Gallery
Tours
Content Grouping
Other Services
Issues, Housekeeping & Amenities
Smart Assistant
Covid-19
Kids Club
Directory
Destination guide
Guest interactions
Guests
Requests
Support
Alerts
Promotions
Advanced
Concierge chat
Analytics
Upselling
PRO booking system
Instant Feedback
Promote your Apps
Promotion on WIFI Portal
Promotion with QR Codes
Product Changes and Updates
Back to home
STAY Help Center
Guest interactions
Getting started
What is STAY?
Create your Hotel
Configure the Home Page of your App
Users (Staff and Guest)
Features guide
Restaurants
Spa
Pools
Laundry
Room Service
Points of Interest
Sports
Other Facilities
Activities Calendar
Shops
Gallery
Tours
Content Grouping
Other Services
Issues, Housekeeping & Amenities
Smart Assistant
Covid-19
Kids Club
Directory
Destination guide
Guest interactions
Guests
Requests
Support
Alerts
Promotions
Advanced
Concierge chat
Analytics
Upselling
PRO booking system
Instant Feedback
Promote your Apps
Promotion on WIFI Portal
Promotion with QR Codes
Product Changes and Updates
Guest interactions
Discover and learn how to manage the different ways of interacting with guests.
Guests
How to edit the guest’s data
What is the guests panel and what is used for
Requests
What is the Request panel and what is it for
How to add On Demand bookings/requests manually in the CMS
How to delete On Demand bookings/requests manually in the CMS
Support
How to create a support ticket
How to display my tickets
Alerts
How to create and send alerts
Promotions
What’s the Promotions feature and how can it help you?
How to create and activate a promotion
How to send notifications about a promotion