How to create new employees in the CMS

If you want to provide access to the CMS to members of your staff, you will have to create them in the CMS as employees. You can do this in two ways:

  1. Creating the employee in the hotel configuration section. This is useful if we want to create employees only for this hotel.
  2. Creating the employee in the Corporate Area of your hotel’s chain. This is useful if we want to create employees with access to several hotels or with access to the Corporate Area.

1.  Creating an employee in the Hotel Configuration section:

Route: (the settings wheel located in the top right corner) -> HOTEL CONFIGURATION -> EMPLOYEES TAB

  1. Inside the Employees section (after following the route), click on “Add New” located in the top right corner. 
  2. Choose the profile you want for your employee. You can read about the different profile types in the “Types of Employee profiles” article.
  3. Fill out the rest of the form (Employee’s name, position and email). The most important data here is the employee’s email because this will be that employee’s username for the CMS whenever he/she wants to access the CMS.
  4. Select the sections to which this employee will have access. You can activate or deactivate the switch for each section, and once the section is active, you need to select a permission type from the dropdown (read, read and write, read/write and manage , only manage or read and manage).
  5. Click on “Save” in the top right corner and the employee will be created.
  6. This person will receive an email (in the email address you introduced) with instructions to activate his/her CMS account. (If the email doesn’t arrive, make sure they check theis spam inbox because sometimes the email lands there).

2.  Creating an employee in the Users section inside the Corporate Area:

Route: CORPORATE AREA -> USERS

  1. Inside the Users section in the Corporate Area (after following the route), click on “Add New” in the top right corner. 
  2. Choose the profile you want for your employee. You can read about the different profile types in the “Types of Employee profiles” article:    
      1. If you select the Hotel Corporate profile, you will need to choose a region or a brand for the profile. The employee will have access to the hotels in this group in the CMS.
      2. If you select the Complex Ambassador or the Third Party Staff profile you will need to select one or several hotels. These are the hotels to which this employee will have access in the CMS.Fill out the rest of the form (Employee’s name, position and email). The most important data here is the employee’s email because this will be that employee’s username for the CMS whenever he/she wants to access the CMS.
  3. Select the sections to which this employee will have access. You can activate or deactivate the switch for each section, and once the section is active, you need to select a permission type from the dropdown (read, read and write, read/write and manage , only manage or read and manage).
  4. Click on “Save” in the top right corner and the employee will be created.
  5. This person will receive an email (in the email address you introduced) with instructions to activate his/her CMS account. (If the email doesn’t arrive, make sure they check theis spam inbox because sometimes the email lands there).
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