Configuring Restaurant Bookings

Once we’ve introduced a schedule for our restaurant, we can configure its booking system.

There are 5 options we can choose:

  • On Demand: When a guest makes a booking with the On Demand booking system, a staff member will need to accept or reject the booking. This booking system does not allow guests to cancel a booking using the app once they made it, even if it has not been confirmed yet. 
  • Quota: When a guest makes a booking with the Quota system the booking is automatically confirmed by the system if there are available slots. When you configure the Quota system, you indicate to the system a maximum number of bookings for each turn, and once that limit is reached the system does not allow any more bookings. This booking system allows guests to cancel a booking via the app after they made that booking. 
  • Third-Party URL: With this system, we can just introduce an external URL in the CMS and the app will open this URL. It’s ideal for using web-based external booking systems which provide you with a URL such as Opentable, The fork, etc. Keep in mind that in this case, guests will be using that Third Party booking system, so you will get no analytics data for these transactions. 
  • External Booking: If STAY is integrated with your booking system, you should choose this option.
  • Restaurants PRO: this system allows customers to book a table at the restaurant and order food or drinks from the table. The configuration of this system lets you choose between 3 different modes: just booking, just ordering, or both booking and ordering. And it allows you to manage both table inventory and dining spaces, include availability schedules and restrictions, and keep track of reservations and orders.